School information
Complaints
Concerns should be heard respectfully, handled promptly and kept separate from a child’s learning opportunities.
Start with the school
Send a clear summary to info@letthechildrenplaymusic.co.uk, including what happened, when it happened and what outcome you are seeking.
Safeguarding concerns
Where a concern relates to a child’s safety or welfare, follow the safeguarding route and contact statutory services where appropriate.
Fair handling
The school should acknowledge, investigate and respond within its approved complaints procedure.
This launch content is a clear public summary and should be reviewed against the school’s approved operational policies before production publication.
Contact the school